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Managed IT Services Checklist

  • 24/7 Monitoring & Support:
    Ensure round-the-clock monitoring of IT infrastructure to minimize downtime.
  • Cybersecurity Measures:
    Implement multi-layered security, including firewalls, malware protection, and regular vulnerability scans.
  • Backup & Disaster Recovery:
    Automate regular backups and establish a robust disaster recovery plan.
  • Software & Hardware Management:
    Ensure timely updates to all hardware and software to reduce security risks and maintain performance.
  • Helpdesk Services:
    Provide fast and efficient helpdesk support for troubleshooting and resolving issues.
  • Performance Monitoring:
    Regularly assess network and system performance to identify inefficiencies or bottlenecks.
  • Vendor Management:
    Oversee relationships with third-party vendors for hardware, software, and internet services.

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